How to set up your Premium ‘Contact Us’ form
Your Premium Digital PTO website comes with a number of forms (this varies whether you have selected Premium or Premium Plus). This tutorial will walk you through the quick steps to set up your Contact Us form. The form is already built and installed for you, but you will need to determine where the email notifications are sent. There are some additional changes you can optionally make as well.
Customize Your Options and Settings
Our Premium Contact Us forms are pre-built for you, but you are welcome to customize your form in any way you see fit.
Please feel free to add fields, move things around and change your forms. You can also adjust the email notifications and messages that are sent after forms are submitted.
The tutorial below will cover some of the basics you can adjust. Please see our additional form tutorials to learn some more specific settings.
Want to Download your Data?
Every one of your forms allow for bulk downloading. You can download the entire contents of your form, or specific fields. You can also specify date ranges or everything in the database. Please see our “How to Download Form Data“ Tutorial for more information.
Step 1: Click on EDIT FORMS under the FORMS Menu
To open up the list of forms available on your website, click the EDIT FORMS link under the FORMS Menu.
Step 2: Click the title of the CONTACT US form
Click on the title of the CONTACT US form. When you hover over the title, you can also click EDIT if you prefer. This will open up the form editor.
Step 3: Review your form
By default, your Contact Us form contains the following fields: Name, Email and Comments. If you are satisfied with these fields please click UPDATE FORM and proceed to Step 5. If you wish to add fields to this form (phone number for example) please see Step 4.
Step 4: Add or Edit fields if desired (optional)
If you would like to edit a field on your form, click on the field and an editing interface will open allowing you to change the existing information. If you would like to add an additional field to your form, you can select the field you want to add on the right side of your form by clicking on it and it will be added to the end of your form. To move the field, simply click on the field and drag it around on the form. This is a brief explanation on editing forms, if you would like to see more specific instructions, please visit our “How to Edit your Forms Tutorial” Here. (Will open in new window so you don’t lose your spot here)
Once you have completed any changes or additions, please click UPDATE FORM to save your changes.
Step 5: Setting up your Email Notifications
Once you are satisfied with the contents of your form you will need to set up the address that your email notifications are sent to. By Default you will not receive emails from this form until you determine where the email should be sent. To access the email notifications settings please click on the NOTIFICATIONS link at the top of your form.
Step 6: Enter the email address forms should be sent to
Once the Notifications settings open up you will see the field that contains the email address for your form submissions. By default, the email address says “yourschool@digitalpto.com”. Please delete this email address and populate it with the email address you want to have your forms sent to. This is typically the email address for your parent group, but can certainly go to an individual as well.
Step 7: Adjust any other settings you wish to change
We have a separate tutorial on some of the other settings possible to set on your form notifications, including sending a confirmation email to the sender. We are not going to cover those in this tutorial, but if you would like details, please see our “How to Modify Form Notifications” Tutorial here. (Again, this will open in a new window for you)
