Thank you for your Premium Plan upgrade! We are excited to see what you can do with all of the new features and themes that will be available to you. Below we have included some general information about the upgrade process. If you have any questions, please let us know.

What happens next?

In just a few minutes you will be receiving two emails from us. One will be a confirmation of your order and the other will be the actual invoice for the Premium Plan you selected. You can pay your invoice online with a credit card or you can print or email the invoice to your groups treasurer and they can send a check directly to us. Your options will be explained on your invoice.

When will my Paid Plan be Activated?

Premium Plans are almost always activated on the same day they are ordered, but as a general rule of thumb, allow for one business day for your plan to become activated before you start to worry that something is wrong. If you are paying via check, your Premium Plan will be activated within one business day after receiving your check. Please note that we are closed on weekends, so if you have upgraded on a weekend, your plan will be activated on Monday.

How will I know when my Paid Plan is Activated?

We will send you a confirmation email when your site is upgraded. This email will also explain how to set up a number of your premium features. You will also see different options in your Admin section once the upgrade is completed.

OK, so We’ve Upgraded. Now What?

If you would like to get a jump start on learning how to activate and use some of your paid features, please visit the Premium Feature Help at:

http://help.digitalpto.com/section/premium-plan-help/

Thank you again for your upgrade! We will be in touch shortly.

~ See you soon!

Please remember that your renewal date will be August 1 next year, regardless of your previous renewal date. Don’t worry though, we’ll send you a reminder and an invoice that day, so you don’t need to keep track of anything :)